Depending on how you interact with our store, we may collect or process the following categories of information:

• Contact information: your name, email address, telephone number where provided, billing address, and shipping address.
• Order and transaction information: order number, products purchased, quantities, order value, delivery details, transaction status, returns, refunds, and related correspondence.
• Account information: information associated with a customer account if you choose to create or use one, including account preferences and relevant account activity.
• Communications: information you provide when contacting customer support, submitting a request, reporting an order problem, or otherwise communicating with us.
• Payment-related information: transaction status, payment method type, and information needed to verify or administer a transaction. Complete payment credentials are handled by the applicable payment service providers under their systems and policies.
• Technical and usage information: device and browser information, IP address, approximate location derived from technical information, pages visited, interactions with the website, and related diagnostic or security logs where collected.
• Cookie and preference information: identifiers and settings used for website functionality, analytics, security, or advertising, depending on the technologies enabled and your available privacy choices.

Please avoid sending sensitive personal information that is not necessary to resolve your inquiry.

Personal information may be collected through several channels, depending on the features and services you use:

• Directly from you: when you browse, place an order, enter delivery details, submit checkout information, contact support, or voluntarily provide information.
• Automatically through the website: cookies, pixels, server logs, device identifiers, and similar technologies may collect technical or usage information when enabled.
• Through service providers: Shopify, payment providers, shipping carriers, fulfillment partners, and other service providers may provide transaction or service-related information needed to operate the store.
• Through marketing or analytics services: where enabled, advertising, analytics, and communication providers may supply information about interactions with store content or campaigns, subject to applicable settings and laws.

The information available to us depends on the service used and the choices you make. Third-party services may collect information directly under their own privacy notices.

We may use personal information for legitimate store operations and other purposes permitted by applicable law, including to:

• Process, verify, fulfill, and deliver orders.
• Send order confirmations, shipment notices, delivery updates, and tracking information.
• Provide customer service and respond to product, account, payment, shipping, return, and refund questions.
• Review returns, refunds, disputes, suspected errors, and transaction questions.
• Detect, investigate, and prevent fraud, unauthorized transactions, abuse, or security incidents.
• Maintain, troubleshoot, analyze, and improve website functionality and the shopping experience.
• Remember relevant preferences and personalize content where permitted.
• Send promotional communications where permitted and consistent with your choices.
• Maintain business records and meet applicable legal, regulatory, accounting, tax, and compliance obligations.
• Establish, exercise, or defend legal claims and protect the rights, safety, and legitimate interests of the store and its customers.

Our website may use cookies, pixels, local storage, server logs, and similar technologies for website functionality, shopping-cart operation, checkout, security, fraud prevention, analytics, and advertising where enabled.

Some technologies are necessary for core website functions, while others may support measurement, personalization, or marketing. The technologies used may change as store features and service providers change.

Your browser, device, and available privacy settings may allow you to control or delete certain cookies. Depending on your location and the technologies enabled, additional privacy choices may be available through the website or by contacting us. Disabling cookies that are necessary for core functionality may affect the operation of the cart, checkout, or other features.

Personal information may be disclosed to service providers when reasonably necessary to operate our store, fulfill orders, provide support, protect the website, or comply with legal obligations. Depending on the services used, these recipients may include:

• Shopify and other e-commerce technology providers.
• Payment processors, banks, card issuers, and financial service providers.
• Shipping carriers, warehouses, fulfillment providers, and delivery partners.
• Customer-service, email, communication, and order-management providers.
• Hosting, analytics, website-security, diagnostic, and technical support providers.
• Advertising and marketing providers where such services are enabled and permitted.
• Professional advisers, insurers, auditors, or other business service providers where reasonably necessary.
• Government authorities, regulators, courts, or law-enforcement agencies when disclosure is legally required or otherwise permitted.

We may also disclose information in connection with a proposed or completed business reorganization, merger, financing, asset transfer, or similar transaction, subject to applicable requirements.

We do not rent personal information to others in exchange for money. Information is shared with service providers only as reasonably necessary for the purposes described in this policy, subject to applicable law and the arrangements governing those services.

Depending on the technologies enabled on our store and the laws that apply, certain disclosures of online identifiers or activity information to analytics or advertising partners may be considered “sharing,” a “sale,” or targeted advertising under some privacy laws, even where no money changes hands.

Where applicable, eligible users may have the right to opt out of certain sales, sharing, or targeted advertising, and may have other privacy rights described below. Available choices depend on the user's location, the applicable law, and the technologies used by the store.

To ask about an applicable privacy choice, contact service@lyvqeraxo.com. We will review the request under the law that applies to it. We will not unlawfully discriminate against you for exercising a privacy right.

Our online store uses Shopify's e-commerce platform to support store functionality, shopping, checkout, and related services. Information submitted through the store may be processed by Shopify and its service providers as necessary to provide those functions.

Shopify's handling of personal information may be subject to its own privacy documentation, platform features, and applicable terms. You should review Shopify's relevant privacy information to understand how information may be processed by the platform and how available privacy choices may work.

Our store's use of Shopify does not mean that every third-party service or feature is enabled at all times. The specific processing depends on the configuration and services in use.

Personal information is retained for as long as reasonably necessary for transactions, order administration, customer support, accounting, taxation, fraud prevention, dispute resolution, legal compliance, and the other purposes described in this policy.

Retention periods may vary depending on the type of information, the purpose for which it was collected, the nature of the transaction, legal obligations, and whether the information is required to establish or defend a claim. When information is no longer reasonably required, it may be deleted, anonymized, or otherwise handled in accordance with applicable law and our operational requirements.

Depending on your state or country of residence and the privacy laws applicable to your request, you may have rights concerning your personal information, which may include the right to:

• Request access to certain personal information we hold about you.
• Request correction of inaccurate personal information.
• Request deletion of certain personal information, subject to applicable exceptions.
• Receive a portable copy of certain personal information where required.
• Opt out of certain sales, sharing, or targeted advertising where those rights apply.
• Withdraw consent where processing is based on consent.
• Appeal certain decisions concerning a privacy request where applicable law provides that right.
• Exercise applicable privacy rights without unlawful discrimination.

These rights are subject to applicable legal requirements, exceptions, verification procedures, and circumstances in which we are permitted or required to retain information. Not every right is available in every location or situation.

To submit a privacy-related request, email service@lyvqeraxo.com with the subject line “Privacy Request.” Please describe the request and provide enough information for us to identify the relevant account, order, or information involved.

We may need to verify your identity or request additional information before responding. Where permitted by law, an authorized agent may submit a request on your behalf, subject to appropriate authorization and verification.

Please do not send complete payment-card numbers, passwords, or other unnecessary sensitive information with your request. We aim to handle privacy requests in accordance with the timeframes and requirements imposed by applicable law.

If you choose to receive promotional emails, we may use your contact information to send store news, product updates, offers, or other marketing communications where permitted. You may opt out of promotional emails by using the unsubscribe link provided in the message, where available.

Opting out of marketing messages does not necessarily stop transactional communications needed to administer an order, confirm payment, provide shipping information, respond to a support request, or communicate about a return or refund.

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse. Security measures may include access controls, service-provider safeguards, and the use of platform security features where available.

No method of online transmission, electronic storage, or information processing can be guaranteed to be completely secure. We therefore cannot promise absolute security. You should use secure devices, protect your email and account credentials, and contact us promptly if you suspect unauthorized account or order activity.

Our store is intended for general consumer shopping and is not designed to knowingly collect personal information directly from children in circumstances where parental consent or other safeguards are legally required.

If you believe a child has improperly provided personal information to us, please contact service@lyvqeraxo.com with sufficient details for us to review the concern. We will assess the request and take appropriate action in accordance with applicable law.

LYVQERAXO™ is operated by a company located in China, and our online store relies on e-commerce and other service providers that may operate in different countries. Depending on the services used, personal information may be processed or accessed outside the country in which you live.

Where required, international processing or transfers are handled subject to applicable legal requirements and the safeguards available for the relevant service. Privacy protections may differ between jurisdictions, and the handling of information may also be subject to the terms and privacy notices of the service providers involved.

Our website may rely on or provide links to third-party websites, platforms, applications, payment services, shipping services, or other tools. Their collection and handling of information are governed by their own privacy policies, terms, and operational practices.

We encourage you to review the privacy information provided by a third-party service before submitting personal information to it. We do not control every third-party website or service and cannot guarantee its independent privacy or security practices.

We may revise this Privacy Policy when our services, technology, business practices, service providers, or legal requirements change. The current version will be posted on this page, and the “Last updated” date will be revised when appropriate.

Changes take effect as described in the updated policy or as otherwise required by law. We encourage you to review this page periodically to understand how personal information may be handled when you use our store.